@-webkit-keyframes loadingshimmer{0%{background-position:-700px 0}to{background-position:700px 0}}@keyframes loadingshimmer{0%{background-position:-700px 0}to{background-position:700px 0}}.cp-thread-header--loading .cp-ticket-loadable-text{position:relative}.cp-thread-header--loading .cp-ticket-loadable-text:after{-webkit-animation:loadingshimmer 1s linear 0s infinite forwards;animation:loadingshimmer 1s linear 0s infinite forwards;background:linear-gradient(90deg,#eaf0f6,#dfe3eb 20%,#eaf0f6 40%);background-color:#eaf0f6;background-size:1200px;content:" ";height:.75em;left:0;max-width:200px;position:absolute;top:50%;transform:translateY(-50%);width:100%}.cp-ticket-thread__header-wrapper{align-items:center;display:flex;justify-content:space-between;margin-bottom:5px}.cp-ticket-thread__header{margin-bottom:12px}.cp-ticket-thread__header h1{margin-bottom:8px}.cp-ticket-thread__id{display:inline-block;min-width:75px}.cp-ticket-thread__status-wrapper{align-items:center;display:flex}.cp-ticket-thread__status-label{flex-shrink:0;margin-right:3px}.cp-ticket-thread__status{background-color:#9b9b9b;border-radius:2.5px;color:#fff;display:inline-block;font-size:.75rem;font-weight:700;min-width:65px;padding:5px 10px;text-align:center;text-transform:uppercase}.cp-status-alert{background-color:transparent;border:none;padding:0}.cp-ticket-thread__status.open{background-color:#00bda5}.cp-ticket-thread__status.closed{background-color:#9b9b9b}.cp-ticket-thread__status.error{background-color:#f55}.cp-ticket-icon{font-size:20px;vertical-align:text-top}.cp-error-message{color:#666d77;display:flex;flex-direction:column;justify-content:center;margin:.5rem 0 0;text-align:center;width:100%}.cp-ticket-thread__messages{align-items:center;border-radius:3px;display:flex;justify-content:center;margin-bottom:12px;padding:20px 20px 0}.cp-ticket-thread__show-more{display:flex;flex-direction:row;justify-content:center;margin-bottom:1rem;position:relative;text-align:center}.cp-show-more-messages-button{background-color:#99acc2;border-radius:16px;color:#fff;font-size:13px;padding:8px 16px;position:absolute;transition:all .15s ease-out;z-index:1}.cp-show-more-messages-button:hover{background-color:#a7b8cc;color:#fff;text-decoration:none}.cp-show-more-messages-button:active{background-color:#8fa2b8;color:#fff}.cp-ticket-thread__show-more.hidden{display:none;margin-bottom:0}.cp-ticket-thread__response button[type=submit]{display:flex;justify-content:center;min-width:175px}.cp-list-items{width:100%}.cp-list-item{display:block;margin-bottom:24px;padding-bottom:24px}.cp-list-item:last-child{border-bottom:none}.cp-list-item-metadata{align-items:center;display:flex;flex-direction:row;justify-content:space-between;padding-bottom:12px;width:100%}.cp-list-item-sender-wrapper{align-items:center;display:inline-flex;flex-direction:row}.cp-list-item-sender-name{font-size:14px;font-weight:700;margin-bottom:0}.cp-list-item-avatar{-webkit-animation:loadingshimmer 1s linear 0s infinite forwards;animation:loadingshimmer 1s linear 0s infinite forwards;background:linear-gradient(90deg,#eaf0f6,#dfe3eb 20%,#eaf0f6 40%);background-color:#eaf0f6;background-size:1200px;border-radius:50%;color:#fff;height:32px;line-height:32px;margin-right:8px;overflow:hidden;text-align:center;width:32px}.cp-list-item-avatar>img{height:100%}.cp-list-item-metadata p{font-size:16px;margin:0}.cp-list-item-message-content img{max-height:200px}.cp-list-item-message-content__text{white-space:pre-line}.cp-list-item-message-content__text--rich-text{white-space:normal}.cp-list-item-message-content__attachments{display:flex;flex-wrap:wrap;margin-top:8px}.cp-ticket-thread__textarea-wrapper{border:1px solid #d1d6dc;border-bottom:none;display:flex}.cp-list-item-message-expandable-content-wrapper{padding-left:40px}.cp-ticket-thread__textarea-wrapper>textarea{border:none;margin-top:0}.cp-reply-to-wrapper{align-content:flex-start;align-items:flex-start;border:1px solid #d1d6dc;border-bottom:none;border-top-left-radius:3px;border-top-right-radius:3px;display:flex;flex-direction:row;justify-content:flex-start;margin-top:12px;padding:16px 12px 8px 16px}.cp-reply-to{background-color:#fff;display:block;transition:height .15s cubic-bezier(.16,.84,.44,1)}.cp-reply-to--hidden{display:none;margin-bottom:0}.cp-reply-to-label{align-items:baseline;flex-shrink:0;font-size:14px;margin-right:8px;-webkit-user-select:none;-moz-user-select:none;-ms-user-select:none;user-select:none}.cp-reply-to-email-list{align-items:center;display:inline-flex;flex-wrap:wrap;font-size:14px;font-weight:400;gap:5px;justify-content:flex-start}.cp-reply-to-email-recipient{background-color:#f8fafc;border:1px solid #d1d6dc;flex-wrap:nowrap;max-width:100%;padding-left:8px;padding-right:8px;white-space:nowrap}.cp-reply-to-name-text{font-weight:700}.cp-emails-list__show-more a{color:#0091ae;font-size:14px;margin-left:5px}.cp-reply-to-email-caret{color:#0091ae;margin-left:auto;transition:all .15s ease-out 0s}.cp-reply-to-email-caret svg{fill:#0091ae}.cp-file-attach-submit-wrapper{align-items:center;border:1px solid #d1d6dc;border-radius:3px;border-top:0!important;border-top-left-radius:0;border-top-right-radius:0;display:flex;justify-content:space-between;padding-left:8px;padding-right:12px}.cp-file-attach-wrapper{display:flex;flex:1;flex-direction:column;margin-bottom:4px;margin-top:4px;overflow:hidden}.cp-file-attach-preview-wrapper{width:100%}.cp-file-attach-wrapper>*{margin-right:12px}.cp-file-attach-input-label{margin:1px}.cp-file-attach-input-label,.cp-file-attach-text{align-items:center;display:flex;flex-direction:row}.cp-file-attach-input{border:1px solid #fff0;max-width:658px;padding-bottom:8px;padding-top:8px}.cp-file-attach-input p{font-size:14px;margin-bottom:0;margin-right:8px}.cp-file-attach-input small{font-size:14px;font-weight:100;margin-bottom:0}.cp-attach-button{font-size:16px;height:32px;margin-right:5px;padding:8px;width:32px}.cp-attach-button--disabled{background-color:transparent;pointer-events:none}#cp-send-button{font-size:14px;height:28px;min-width:0}.cp-list-item-message-expandable-content{overflow-y:hidden;position:relative;transition:height .15s ease-out}.cp-expand-uninitialized{max-height:300px}.cp-expand-closed:after{background-image:linear-gradient(hsla(0,0%,100%,0),currentcolor);background-size:100% 32px;bottom:0;content:"";height:32px;left:0;opacity:1;pointer-events:none;position:absolute;right:0}.cp-expand-open{height:auto}.cp-expand-closed{height:300px}.cp-list-item-message-expand-button{display:inline-block;margin-top:.875rem}.cp-ticket-thread__response.disabled{cursor:not-allowed;pointer-events:none}.cp-ticket-thread__response.disabled #response{opacity:.6;pointer-events:none}.cp-ticket-thread__response.disabled .cp-file-attach-input-label,.cp-ticket-thread__response.disabled .cp-file-attach-wrapper{cursor:not-allowed;pointer-events:none}.cp-file-preview{border-radius:3px;display:inline-flex;flex-direction:row;font-size:14px;margin:0 8px 8px 0;max-width:325px;padding:12px 32px 12px 12px;position:relative;width:95%}.cp-file-preview p{font-size:14px;margin-bottom:0}.cp-preview-wrapper{align-items:center;display:flex;flex-basis:auto;flex-shrink:0;font-size:24px;justify-content:center;margin-right:12px;max-height:52px;overflow-x:hidden;overflow-y:hidden;position:relative;width:52px}.cp-file-preview-preview{height:32px;width:48px}.cp-file-preview .cp-preview-remove-button{font-size:8px;height:12px;min-width:12px;position:absolute;right:8px;top:8px}.cp-file-metadata{flex-basis:0;flex-grow:1;flex-shrink:0;font-size:14px;overflow:hidden}.cp-file-metadata>*{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}@media (-ms-high-contrast:none){.cp-file-metadata{flex-basis:auto;max-width:calc(100% - 52px);padding-right:12px}}.cp-drop-zone--hover{border:1px solid #00c6ab!important;margin:0}.cp-drop-zone--active{border:1px solid #ccc;margin:0}.close-ticket-button{align-items:center;background-color:#e74c3c;border:none;border-radius:2.5px;color:#fff;cursor:pointer;display:flex;font-size:.75rem;font-weight:700;gap:4px;height:25px;justify-content:center;text-transform:uppercase;transition:background-color .3s ease;width:110px}.close-ticket-button:hover{background-color:#ec6251}.close-ticket-button:disabled{background-color:#d0d0d0;cursor:not-allowed;pointer-events:none}.close-ticket-button.loading span,.close-ticket-button.loading svg{display:none}.close-icon{height:14px;width:14px}.cp-ticket-thread__header-actions{align-items:center;display:flex;gap:8px}.spinner{animation:spin 1s linear infinite;border:2px solid;border-color:#fff #fff transparent;border-radius:50%;height:14px;width:14px}@keyframes spin{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}